public transportation

Where Is There? Part 2

A friend sent me this account by an anonymous blind fellow. This prompted me to go digging around for a poem I wrote many years ago on the subject. It tries to explore that elusive land, not so far away as Neverland, yet equally as mysterious.

Over There.

At last we can know the location of "Over There."

As my guide dog and I stood in line at the checkout counter of the River City Market, I asked the cashier what I thought was a simple question, "Where are the napkins please?" Her response was hurried but sincere, "Over There."

The next day I was at a new bus stop and I managed to catch the attention of a passer-by. "Please sir, can you tell me where I might catch bus 63?" A kind voice offered a pleasant response before disappearing into the cacophony of the early afternoon. "You can catch it Over There," he said.

So many things reside Over There: napkins, bus stops, pencils, pens, clothing racks, department stores and even my shoes! A never-ending supply of important and indispensable items and locales all reside in this place, which is shrouded in mystery and intrigue. I stand in perplexed silence after learning that something or someone is “Over There.” It is a place I have never been to and have no hope of finding on my own.

My guide dog is quite skilled in finding chairs, stairs, counters, curbs, elevators, escalators, helping me cross streets, and can even find me the pepperoni display at Food Town. However, when I tell him to find Over There, his little bottom hits the floor and a small whimper tells me that he is as confused as I am.

We will not be going Over There today.

Over There has caused me a bit of vexation, a lot of confusion and, on occasion, made my heart race. I have discovered that Over There can be a dangerous place.

One day while crossing a street, I heard a driver's irritated voice shout out a warning of a truck bearing down on me from Over There. My guide dog artfully dodged the oncoming vehicle and pulled me to safety at the curb. Our hearts were both racing as we took a few moments to compose ourselves. Close encounters with Over There can be frightening experiences.

Although many blind people have wondered as to the exact whereabouts of Over There, few have dared to venture forth in an actual exploration of the ghostly place.

Recently I entered a drugstore, and after my guide dog found the counter, I asked the clerk where I might find the aspirin. With a cheery smile in her voice, she informed me that the aspirin was located (all together now!), "Over There."

With a bold sigh, I decided that I would finally take the extra step that would unravel the mystery which had vexed my compatriots since the beginning of time. Taking a deep breath, and attempting to look nonchalant, I smiled at the clerk and asked, "Where exactly is Over There?"

I felt her concerned look. The silence grew palpable as she mulled over the possibility of allowing a blind person access to the forbidden land. The die was cast. She had no choice. She would have to tell me how to find it.

I had won! Exhilaration swept through me as I waited in breathless anticipation. A victorious smile crept to my lips, my hand tightened on the handle of my guide dog's harness. We were at the ready – we would soon be going Over There!

The clerk's voice reeked with resignation as she began to speak. She said (drum roll please): "It’s that way."

And now for my poem.

Where Is There?

Without eyes, entered a room,
a tired man, his head was strewn
with worldly words, often unsaid,
he asked where he might rest his head.

A clerk then pointed, “over there.”
“Where is there?” the blind man’s query.
“Right there, it's there, it's over there.”
The familiar strain made the old man weary.

“I cannot see, please show me where.”
The clerk then said much louder,
“I'm sorry friend, please sit right here.”
From there to here he’d flounder.

The clerk’s voice now moved a wall,
“Right here! It's here!” insisted.
The blind man said, “And by the way,
my ears need not be twisted.”

And so explained, the blind old man,
his journeys' end a wooden chair,
that “Over there, has no meaning.”
“Put it where?” the clerk was screaming.
“Where the moon don't shine,” he shared.

by Steve Gladstone, blind dude

by Steve Gladstone, blind dude

When “The Best, Nothing Less” Ain’t the Best

ice cream
ice cream

Photo by George Schiavone

Blind folks run a little bit late just like sighted folks.

Yesterday I received an important call at 10:45 a.m. for which I had been waiting for 3 days. It was a productive call. It was 11:15 a.m. when I hung up.

My county transportation was scheduled to pick me up between 11:28 and 11:58 for my dentist appointment so I hopped like a bunny into the shower, hopped out with bunny-like intensity, and started dressing at an impressive clip. The doorbell rang and still in bunny mode, I opened the door and there was my driver announcing that he was here to pick me up. I told him I needed 5 minutes; he growled but said, “Ok.” I asked him what time he had and he replied, “11:31.” Stay with me on this one. I finished up, grabbed my dog and my backpack, and on my way out the door I punched the button on my talking watch and the voice announced, “It’s 11:36.” Yep, you’re one step ahead of me – he was gone.

The Rules

When you rely on public transportation, you gotta make your reservation by 5 p.m. the day before you ride. No same day reservations. This does help you get organized but kills spontaneity. Like, you get a headache tonight and have no aspirin. You’re pooched for a day and a half before you can get to the aspirin store.

When you do make your reservation for the next day, Central Office Command gives you a half hour pickup window. This means that in a perfect world the driver will pick you up anytime within that window and deliver you to your destination on time. The driver is required to wait for you for 5 minutes from the time he arrives before he can leave without you.

The Facts Your Honor

My pickup window today was 11:28 to 11:58. The driver arrived at 11:28, rings my doorbell at 11:31. I say I’ll be out in 5 minutes. He says ok. I’m out at 11:36 and he’s gone.

The Verdict

The driver didn’t break any rule. He was allowed to leave at 11:33.

I called the county transportation company to have a meaningful conversation about the real world, The Golden Rule, and reasonable flexibility, which are generally meaningless except when you are adversely affected. I reached 3 different message machines of various official company people, all of whom say in their voice message that “we are committed to providing our best, nothing less.”

When a county rep called me back, I suggested that the company’s “best” needed some rehab and introduced the concept that “I’m not a PIN, I’m a person.” He appeared to listen, mentioned processes in the works to avoid problems like mine in the future, and wanted me to have a nice day. The last part was hard to do with a throbbing tooth.

Summation

There was actually one rule (besides The Golden One) that the driver did break. It was the rule that states: Be a standup guy and when you know a client is inside their house and is definitely coming out very very soon, don’t leave without them you big serious major-league a**hole.

Conclusion

When sighted folks run late, they hop into their car and take off. When blind folks run late, they go nowhere – stuck, stranded, grounded, trapped, marooned.

In all fairness, many drivers go that extra mile and bend the rules where they can be bent. But it always seems for that one real important appointment, you get that driver with GRIS (Golden Rule Impairment Syndrome).

When a company adopts a motto, they ought to take great care to see if it can be followed in the real world. Otherwise they start to look silly to their customers. This public transportation company is more accurately committed to: “The Best Most of the Time, Nothing Less We Hope.”

Getting around town without a car can be a bit inconvenient – hells bells, actually a lot inconvenient. Say you want to pick up some fish to cook for dinner tonight. Without a pal to schlep you to the nearby super market you're pooched.

Speaking of pooches, after 7 years living across a very busy street from Publix, I’m now attempting to cross it with Billy the Dog. He’s reliable. I’ve learned not to buy ice-cream when I take public transportation because they are too often late picking me up. But they’re allowed to be. Where’s the justice!